FileONE’s enterprise-class registry software suite has consolidated the industry’s most recognized subject matter expertise to meet the needs of US and international registry offices.
Leveraging shared experience, in-depth domain expertise and knowledge of best practices, FileONE ServiceWORKS includes services that allow our customers to achieve significant gains in information precision, accuracy and management. FileONE’s experience and unparalleled track record mean that these gains can be achieved in the most timely, cost-effective way possible. And our services are specifically tailored to work in conjunction with the SystemWORKS product.
The following highlights some of our key ServiceWORKS offerings:
Document/Microfilm Scanning & Indexing
FileONE’s back scanning and indexing service can be used to meet a number of your short and long term needs. We’ve worked with millions of pages of documents, some over 150 years old, to get a complete, comprehensive database in place to allow for online services and records retrieval.
Business Process Re-engineering
As the recognized industry leader, FileONE offers unparalleled domain knowledge that we leverage to partner with our clients to re-engineer business processes, maximizing your return on investment. This service includes business process discovery and analysis, as well as recommendations for process modifications and enhancements.
Application Customization & Implementation
The FileONE customization & development team uses the results of interviews, as well as Business Process Re-engineering results to design, develop, and test custom solutions to meet our partner’s unique challenges.
Hosted Application & Disaster Recovery
In lieu of purchasing necessary hardware and software, FileONE offers a fully-hosted solution option. FileONE offers disaster recovery service to help our clients establish a backup computing infrastructure, emergency resource availability, plans, procedures and technical measures that will enable the SystemWORKS system to be recovered quickly and effectively following a service disruption or disaster.
System and End User Training
FileONE’s training service ensures that your team has the know-how to effectively and efficiently leverage SystemWORKS to meet your business needs. Prior to system rollout, FileONE provides in-depth training of client managers, subject matter experts (SMEs), end users, and system administrators.
Data/Image Conversion
No state registry system is complete without valid data and images. The FileONE conversion team understands state registry business rules and has designed the conversion tools to cost effectively and accurately convert your data and images.