The design of SystemWORKS accounts for the varying rules and requirements by jurisdiction. The product is highly configurable to provide the agency with the ability to manage and implement specific requirements in the application as well as to incorporate changes in the future. The following highlights some of our key SystemWORKS features:
Comprehensive Online Services
SystemWORKS provides an eGovernment solutions base for all of the included business functions. Online filing, B2B processing, online search and collaboration as well as online account management are included in the SystemWORKS design.
Robust Configurability
The design of SystemWORKS accounts for the varying rules and requirements by jurisdiction. The product is highly configurable to provide the agency with the ability to manage and implement specific requirements in the application as well as to incorporate changes in the future.
Indexing Best Practices
Well design UI allows for accurate and timely data entry. Optical Character Recognition (OCR) is used to reduce data entry time and expense. Automated redaction capabilities hide sensitive information to reduce any legal exposure.
Intelligent Workflow
Workflow processing streamlines the handling of work items by prioritizing requests; distributing work to the appropriate resource(s); providing a view of work item status; and more.
User-Friendly, Real-Time Reporting
Dashboards and reporting modules by functional area are made available throughout the application. Interactive reporting with the ability to drill down or navigate to related information is a key value-add of the SystemWORKS application.
Embedded Imaging Technologies
The imaging and document management technologies in SystemWORKS provide for cutting edge functionality for the capture, management, archiving, and distribution of images and other documents.
Financial Management
Exceeding the capacity of traditional systems in the SOS market, SystemWORKS provides extensive financial management capabilities, including transaction processing, refund processing, receivables management, fee modeling and complex payment logic, and comprehensive reporting.
Security
SystemWORKS provides a robust application framework with security, configuration, processing, and reporting functionality all enabling greater flexibility and control for the system users.